Case Studies

Initially Workcare held a focus group on what our customers wanted, and how we could improve our customer service.

We value all input and continually strive to improve, giving our work partners professional up-to-date advice and exceptional service.

Case 1

The service that we have received from Karl and the team has been exceptional. His team are extremely responsive, helpful, and relate well with our staff which is a pivotal skill in drug and alcohol assessment and education. Workcare is a very professional organisation and their policies and procedures are world class. Karl and his team are very innovative and focused on continuous improvement which aligns well with our culture.

Jonathan Pulman
Human Resources Manager
JFC

Case 2

Workcare have worked alongside us to help us change our culture to a Drug & Alcohol free workplace which has ensured that our employees and customers are in a safe environment. Our staff retention has decreased, our employees are confident when using machinery that their colleagues are alert and mindful our what is happening within the workplace. The program has allowed us to consistently manage staff and our contractors in a fair and transparent process. Workcare have worked alongside us providing advice and guidance in a timely manner to address

issues that could have impacted our business. Our productivity has increased, our sick days have decreased and any new staff which are employed are clear about our policies and procedures. I would highly recommend Workcare to any potential party seeking an outstourcing solution to complement their Health and Safety programme.

Paula Remwick
HR Manager
Greenmark Wholesaler (NZ) Limited